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Creative Power Of Strategic Marketing

Archive for the 'Strategy' Category

What Is Your Company’s CCC Quotient?

Why can’t we be more creative?

Simple question certainly but the answer is usually a lot more complicated and a lot more work than managers want to hear. Building and maintaining an organization that is successfully and productively creative has to start with the basic understanding of what creativity is and what breeds it.

Creativity is about building something new out of what you have:

“I have a broken chair and a roll of duct tape.”

“I need a solution to our dependency on foreign oil and I have corn.”

“I need a way to read at night without the risk of fire and I know a bit about physics.”

“I have a nation that needs something to energize and unite them and I have scientists who are smart and a moon waiting to be explored.

Most organizations want the “something new” but have trouble understanding the process to get there. Unless it can be fixed with duct tape, one can’t hand a team an unrealized opportunity and expect a workable solution before the end of the day.

“Do I hear a chorus of ‘duh’s out there?”

Of course I do. But here is the part of the equation many corporate organizations miss — time is not the only variable in the equation. The path to the most creative solutions is paved with a long-term commitment to the chaos and disruption creativity causes.

Here are 10 questions that will help you determine the Capitalized Creative Commitment (CCC) of your organization:

1. Do you still live in a world of “suits” and “creatives” even though the dress code is mostly business casual? Is “creative” a department not a descriptor?

2. Are there standard phrases used to kill an idea…Too expensive, too hard, too risky, too new, too “out there,” too ……

3. Is there a single person or department that is always a bottleneck or barrier to a new way of conducting business?

4. How many layers of approval have to happen before budget can be spent to investigate a newly identified opportunity? Does it take a business case?

5. When was the last time your organization celebrated a failure as a learning and growth opportunity for individuals and the company?

6. When was the last time your company took a real stand in the marketplace with a new idea beating your competition to the punch?

7. Are employees encouraged to “play” as a part of their work assignments?

8. How much time do employees spend at their desk and not in your marketplace?

9. What is rewarded most — “A new idea or a budget savings?”

10. How would you characterize the climate of your company — “cold & brisk” or “warm & sunny?”

Obviously these are basic indicators that can help you measure your CCC Quotient. During the next few weeks as everyone is preparing for the expected push the new year brings I will be writing on “Capitalize Creative Commitment” and how you can lead your company to successful and productive creative chaos.

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Be a Marketing Persuader Not A Marketing Tyrant

Effective marketing influences every aspect of your business, not just communication or awareness. However, this is not a command relationship — as in, “We the marketing gods declare the focus group shows we must deliver X.” Marketing tyranny ends with the communication of compelling, yet undeliverable promises that damage brand equity.

To avoid tyranny (and its opposite - weeniedom), marketing must act as the gas to energize your company’s efforts to build competitive advantage. From the marketers viewpoint, this energizing creative environment is driven by three initiatives:

  1. Drive Interconnected Measurement: As corporate objectives are broken down into department and individual objectives they are reinterpreted within the confines of a given process. Usually this means that across interdependent departments it is difficult to match goal to goal, creating difficulties in communication and support.
  2. Facilitate Meaningful Dialog: Communication is no longer a push vehicle driven by traditional collateral, advertising and PR. Marketing must facilitate clear, consistent, meaningful dialog between all levels of your organization and your market.
  3. Establish Strategies For Competitive Advantage: Marketing is often asked to translate a product attribute into a meaningful communication point. This needs to be a two-way street. Establish clear strategies that pressure all corporate processes to meet, exceed and reinforce your brand image and promise.

Each of these initiatives requires a closer relationship between marketing professionals and other departments within your organization. With coordinated effort these initiatives revitalize competitive thinking — helping drive communications, as well as your product and process development, towards distinct competitive advantage.

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What’s Your Company’s Clue Quotient?

Advanced, Progressive, Struggling and Disengaged were categories given out to manufacturers at a recent Chicago Economic Development Council meeting.

Two things stand out about these categories: First, if you are in any category other than Advanced you are at severe risk of having the world markets pass you by. Second, 75% of manufacturers in the greater Midwest fall into the bottom two categories.

I found the definitions of each category to be enlightening and relevant to any organization, not just manufacturers.

    Advanced – Organizational recognition of change and active pursuit of technology. (Have a clue)

    Progressive – Ownership recognition of change but low implementation. (Getting a clue)

    Struggling – Ownership debating the need for change. (A clue is in the area)

    Disengaged – Ownership not actively involved or sees no reason to change or implement technology. (Clueless)


There are few reasons why an organization can’t move itself up in these categories, positioning itself for growth in the global marketplace. It takes a strategic vision, a creative workforce and environment and a will to compete beyond existing markets. Plus, in the midwest reagion there are dozens of grants, government bodies, trade organizations that can be used creatively to drive towards a strategic vision.

The Chicago Economic Development Council is at www.edcchicago.org.

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